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Welcome to MTN Zakhele Shareholder Services

From 12 September 2016 at 9am, MTNZ Shareholders can use the MTN Zakhele Facilitated Trading Process to make their elections using the Transaction Platform (website or call centre). Shareholders will need to complete a verification and registration process before making these elections.

MTN Zakhele shareholder election options

MTN Zakhele is maturing and unwinding on 24 November 2016. MTN Zakhele shareholders have the choice of realising their net value at maturity by electing:
  • MTN shares; or
  • Cash consideration equal to the market price of the MTN shares (Cash); or
  • MTN Zakhele Futhi shares in terms of the re-investment offer (subject to MTN Zakhele Futhi going ahead); or
  • Some combination of the above options.

If you do not make a valid election or if you own less than 50 MTN Zakhele shares, you will receive Cash.
If you want to receive Cash in respect of ALL your MTN Zakhele shares, then YOU DO NOT NEED TO TAKE ANY ACTION, but please make sure that MTN Zakhele has your correct bank details and that your bank account is active.
If your bank details have changed – please complete the Change of Details Form.
All elections made using the website and call centre must be made by no later than:

  • in the case of MTNZ Futhi shares –12:00 on Wednesday, 19 October 2016; and
  • in the case of MTN shares and/or Cash –12:00 on Wednesday, 16 November 2016.

If you have been verified for the MTN Zakhele Independent Trading Process, please contact your broker or CSDP to make your election.

Key dates can be found here

MTN Zakhele Shareholders

In order to transact in your shares you must first decide if you want to buy, sell, hold or transfer your shares through:

  • A: The MTN Zakhele Facilitated Trading Process; or
  • B: The MTN Zakhele Independent Trading Process; or
  • C: The MTN Zakhele Limited Transfers Process.

A: The MTN Zakhele Facilitated Trading Process
  • What is the MTN Zakhele Facilitated Trading Process?
    • In order to make it easier for MTN Zakhele shareholders to access trading on the JSE, MTN Zakhele has identified service providers (called the Trading Entity and the Custody Entity) to put in place a facility (called a Transaction Platform) to enable MTN Zakhele shareholders to hold, buy and sell their shares on the JSE.
    • The Trading Entity will provide shareholders with the ability to place buy or sell orders for matching on the JSE; the Custody Entity will hold the shares on behalf of shareholders as the registered shareholder (the shareholder will remain the beneficial owner of the shares).
    • If a shareholder chooses this trading process, the shareholder will enter into contracts with both the Trading Entity and Custody Entity in order to be able to use the Transaction Platform, and be able to open a Transaction Platform Account for trading on the JSE.
    • Shareholders using the Transaction Platform will still be able to place their orders through a call centre 083 123 6869 or through a website mtnz.tradedesk.co.za and do not have to find their own stockbroker.
  • Who can use the MTN Zakhele Facilitated Trading Process?
    Any MTN Zakhele shareholders who have successfully completed the Application Process and BEE Verification process for the MTN Zakhele Facilitated Trading Process and been notified by MTN Zakhele that they are Verified Shareholders. In addition, shareholders will have to register on the Transaction Platform and open a Transaction Platform Account.
  • How do I get verified to use the MTN Zakhele Facilitated Trading Process?
    BEE Verification for the Facilitated Process includes:
    • accepting the MTN Zakhele Facilitated Trading Process Verification Terms and Conditions (individual shareholders can accept these online, while group shareholders must accept these using the relevant Verification Form);
    • submitting required FICA documentation; and
    • entering into relevant contracts with the Trading Entity and the Custody Entity.
    All of these documents can be downloaded on mtnz.co.za or you can call 083 123 6869 for assistance. After completing the BEE Verification process you will receive notification that you have been verified, and invited to register on the Transaction Platform.
  • Do I have to use the MTN Zakhele Facilitated Trading Process?
    No, you can also choose to hold, buy or sell your MTN Zakhele shares using the Independent Trading Process or the Limited Transfers Process (these are described below).
  • What are the costs of using the MTN Zakhele Facilitated Trading Process?
    There is no fee for completing the Application Process or BEE Verification Process and for registering to use the Transaction Platform. You will, however, have to pay transaction fees and taxes to the Trading Entity and the Custody Entity when you buy or sell MTN Zakhele shares through the Transaction Platform. Other fees such as cash withdrawal fees, cash and cheque deposit fees may be applicable. For more information on fees, please visit the Transaction Platform on mtnz.tradedesk.co.za or call the Call Centre on 083 123 6869.
  • What are the requirements of using the MTN Zakhele Facilitated Trading Process?
    You will need to complete the BEE Verification Process for the MTN Zakhele Facilitated Trading Process. In order to begin transacting on the Transaction Platform you must complete a registration process on the Transaction Platform, which will result in you opening a Transaction Platform Account.
  • What are the Trading Platform Bank Account Details?
    • Bank Name: Nedbank
    • Bank Account Name: Pacific Custodians Nominees RF Trading Account
    • Bank Account Number: 1110593848
    • Branch Code: 198-765
    • Reference:ID number or Investor Number (for individuals)
      Investor Number (for groups)


    Deposits may take 2 to 3 working days to appear in your Transaction Platform Account. When the money is in your Transaction Platform Account, you will be notified via SMS.
B: The MTN Zakhele Independent Trading Process
  • What is the MTN Zakhele Independent Trading Process?
    If a shareholder chooses the MTN Zakhele Independent Trading Process, that shareholder may use their own stockbroker to hold, buy or sell MTN Zakhele shares or use their own stockbroker (or relevant intermediary) to buy and sell only and/or use a CSDP (or relevant intermediary) for holding their shares, for settlement and administration purposes.
  • Who can use the MTN Zakhele Independent Trading Process?
    Any MTN Zakhele shareholders who have completed the Application Process and BEE Verification Process for the MTN Zakhele Independent Trading Process, and been notified by MTN Zakhele that they are Verified Shareholders. BEE Verification for this process includes:
    • completing the relevant Verification Form, and accepting the terms and conditions of the MTN Zakhele Independent Trading Process, and
    • completing and signing the MTN Zakhele BEE contract, and ensuring that the MTN Zakhele BEE contract is completed and signed by all the relevant parties (e.g. stockbroker, CSDP, intermediary etc. as applicable).
    The Verification Form for the MTN Zakhele Independent Trading Process and the MTN Zakhele BEE contract can be downloaded on mtnz.co.za or you can call the Call Centre on 083 123 6869 for assistance.
  • What are the costs of using the MTN Zakhele Independent Trading Process?
    There is no fee for completing the Application Process or BEE Verification Process. You may have to pay transaction, other fees and taxes to your selected service provider/s. You will need to obtain details of these fees from your chosen service provider/s.
  • What are the requirements of using the MTN Zakhele Independent Trading Process?
    You will need to complete the BEE Verification Process for the MTN Zakhele Independent Trading Process. Once BEE Verification is completed you will be able to transact in MTN Zakhele shares via the MTN Zakhele Independent Trading Process (using your selected service provider/s)
C: The MTN Zakhele Limited Transfers Process
  • What is the MTN Zakhele Limited Transfer Process?
    When a shareholder has chosen neither the MTN Facilitated Trading Process nor the MTN Zakhele Independent Trading Process, and wishes to transfer any of his/her shares or take transfer of any MTN Zakhele shares via an Off-Market Transfer (examples of which include transfers resulting from deceased estates, insolvent estates etc.), that shareholder will be subject to the MTN Zakhele Limited Transfers Process.
  • Who can use the MTN Zakhele Limited Transfer Process?
    Any MTN Zakhele shareholders who have been verified for the Limited Transfers Process, and been notified by MTN Zakhele that they are Verified Shareholders. BEE Verification for this process includes:
    • completing the relevant Verification Form, and accepting the terms and conditions of the MTN Zakhele Limited Transfers Process, and
    • may include completing and signing the Custody Entity mandate, if applicable. For more information on the Limited Transfers Process, please call the Call Centre on 083 123 6869.
    The Verification Form for the MTN Zakhele Limited Transfers Process and the Custody Entity contract can be downloaded on mtnz.co.za or you can call the Call Centre on 083 123 6869 for assistance.
  • What are the costs of using the MTN Zakhele Limited Transfer Process?
    There is no cost to the MTN Zakhele shareholder for Applications or BEE Verifications. There will however be costs for the transfer of MTN Zakhele shares to or from the Custody Entity. For more information on these and other costs, please visit the Transaction Platform on mtnz.tradedesk.co.za or call the Call Centre on 083 123 6869.
  • What are the requirements of using the MTN Zakhele Limited Transfer Process?
    You will need to complete the BEE Verification Process for the MTN Zakhele Limited Transfers Process. Once BEE Verification is completed you will be able to transfer your MTN Zakhele shares via the MTN Zakhele Limited Transfers Process.

Shareholder Call Center
083 123 6869

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